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// Right to erasure

Delete account and data

You can delete your AlpenRiderChain account yourself at any time — right inside the app, without asking us. Deletion is immediate and final.

// 1. Delete in the app

  1. Open the app and sign in
  2. Tab “Profile” → scroll to the bottom, section “Your data”
  3. Tap “Delete account”
  4. Back up your keys (one step, copyable) and confirm
  5. Enter your password → “Delete for good”

Before that, the same section offers “Export my data” for a complete copy as a file (GDPR Art. 20).

// 2. Without app access

No device left, lost password or app already uninstalled? Write to us from the e-mail address of your account: hello@alpenriderchain.ch — subject “Account deletion”. We delete within 30 days and confirm by e-mail. If the request comes from a different address we will ask for proof first.

// 3. What gets deleted

  • Account, profile, nickname, e-mail, password hash
  • All rides including raw GPS points and map images
  • Badges, collection, RideCoin ledger, diary
  • Vehicles, service receipts including photos, gear
  • Uploaded images and files on the server
  • Every other record carrying your identifier — the sweep queries the database at runtime, there is no hand-written list that could forget something.

Deletion runs immediately and cannot be undone. No grace period, no trash bin, no recovery.

// 4. What stays yours

Your Nostr profile belongs to you, not to us. Your private key lives on your device only — we never hold it. Posts you published yourself sit on third-party public relays and can neither be deleted nor withdrawn by us. On deletion we withdraw your posts from our own relay; everything else you control with your key in any Nostr client. That is why the app shows your keys for backup before deletion — after uninstalling they would be gone.

// 5. What we must keep

  • Purchase records from the App Store and Play Store: billing runs through Apple and Google, not us. Those providers keep tax-relevant documents under their own retention rules (CH: 10 years, CO Art. 958f).
  • Technical database backups are overwritten within 30 days in the normal rotation; a deleted identifier is never restored from them.
  • Server logs without account reference (IP, timestamp, path) as operationally required, at most 90 days.

// 6. Delete data only, keep the account

You do not have to give up everything: single rides can be deleted from the ride list, the GPS trace of a ride can be anonymised or removed afterwards, and your account stays intact.